Accessibility Statement
Commitment to Accessibility
VR Financial is committed to ensuring our website is accessible to as many people as possible, regardless of ability or technology.
We aim to provide a website that is easy to use and accessible in accordance with recognised standards and guidelines.
Accessibility Standards
We strive to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA where possible.
How Accessible This Website Is
We aim for our website to:
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Be navigable using a keyboard
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Be compatible with screen readers
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Use clear and simple language
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Maintain sufficient colour contrast
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Allow users to zoom in without loss of functionality
Known Limitations
While we aim to ensure full accessibility, some parts of the website may not yet be fully accessible. For example:
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Some older documents or PDFs may not be fully accessible
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Some third-party content or tools may not meet accessibility standards
We are actively working to improve these areas.
What To Do If You Experience Difficulties
If you experience any difficulty accessing our website or need information in a different format, please contact us and we will do our best to help.
Contact Details
You can contact us regarding accessibility issues at:
VR Financial, Soham House, Snailwell Road, Newmarket, CB8 7DN.
0330 088 8970
Reporting Accessibility Problems
If you find any problems not listed in this statement or think we are not meeting accessibility requirements, please let us know using the contact details above.
Enforcement Procedure
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):
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Telephone: 0808 800 0082
Ongoing Improvements
We are committed to continually improving the accessibility of our website and regularly review our site against accessibility standards.